Retail Insights

February 10, 2022  |  by Diebold Nixdorf

When it comes to the future of retail shopping, enabling mobile journeys is the next step forward—with store-owned personal shopping devices playing a central role in enticing, exciting and engaging consumers.

September 20, 2021  |  by Wolfgang Künkler

Sustainability is a crucial part of many retailers’ strategic agendas. Offering electric vehicle (EV) charging to consumers and staff can be a key differentiator—but how can you ensure success?

May 12, 2021  |  by Reint Jan Holterman

It’s evident that handing out the smartest rewards and most appealing offers is no longer good enough. Winning and retaining customers in the post-COVID era requires retailers to reimagine their loyalty and customer engagement strategies

January 07, 2021  |  by Reint Jan Holterman

As we all know, “the times, they are a-changin” and retailers will have to support new types of journeys in 2021 that acknowledge the reduction in physical interactions between consumers and staff while in store,

December 17, 2020  |  by Diebold Nixdorf

This was the year of reinvention. That meant rapid adaptation and adoption of digital technologies for retailers. Explore the top 10 insights that defined 2020 from Diebold Nixdorf.

September 22, 2020  |  by Reint Jan Holterman

No one could have predicted a situation of lock-downs on a global scale, impacting billions of people in their daily lives. Yet, it raises the question: how we can anticipate these type of events? How we can formulate a strategy in the face of uncertainty? Openness will be the guiding principle on top of which you can leverage and extend new services to consumers in the fastest possible way

July 06, 2020  |  by Reint Jan Holterman

Having accurate retail occupancy data is a must. There are simple and non-intrusive solutions on the market that do not require staff members to watch the entrance at all times. Real-time occupancy counting and monitoring technologies are available that are reliable and can be installed quickly.

June 22, 2020  |  by Reint Jan Holterman

In a previous blog article, we looked at Storevolution™ as an approach and a program to support retailers coping with continuously changing processes in retail. In this blog we take a closer look at two real-life examples in which the Storevolution approach was applied in practice.

March 13, 2020  |  by Arvin Jawa

Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.

May 10, 2018  |  by Devora Henderson

Our retail expert shares key takeaways on the future of QSRs.